Cookies Policy

  • Overview

    This website ("Website") is operated by Niko Technologies OU directly, operating through its brands: elegro Wires, elegro Gateway, elegro Wallet, elegro Exchange, elegro Retail (collectively “elegro”) (together, "we" or "us" or "our"). We collect certain information by automated means, such as cookies, when you visit our websites. The information we collect in this manner includes, browser type, operating system, referring URLs, information on actions taken on a website, and dates and times of website visits. We respect the confidentiality and privacy of the consumers that visit our site. This Cookie Policy tells you how we use cookies, why and the choices you can make about our use of cookies.

    Please see our Privacy Policy for further information on the personal data we process.

  • What Are Cookies

    For almost any modern website to work properly, it needs to collect certain basic information on its users. To do this, a site will create small text files that are placed on a user’s computer, smartphone or other device. These cookies are designed to allow a website to recognize its users on subsequent visits, or to authorize other designated websites to recognize these users for a particular purpose.

    Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive including remembering the contents of your shopping basket and helping you navigate between pages more efficiently. They also help ensure that the advertisements that you see online are more relevant to you and your interests. Much, though not all, of the data that they collect is anonymous, though some of it is designed to detect browsing patterns and approximate geographical location to improve user experience.

  • How We Use Cookies

    We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

  • Disabling Cookies

    Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally, you have the option to see what cookies you’ve got and delete them individually, block third party cookies or cookies from particular sites, accept all cookies, to be notified when a cookie is issued or reject all cookies. Please see below instructions on how to delete or disable cookies

    For Google Chrome:

    • Select Settings
    • Click Show advanced settings.
    • In the "Privacy" section, click the Content settings button.
    • In the "Cookies" section, you can change to your preferred setting.

    For Mozilla Firefox:

    • Go to "Tools", then choose "Options"
    • Click on the icon "Privacy"
    • Find the menu "Cookie" and select the relevant options

    For Opera 6.0 and further:

    • Go to Settings.
    • Click Advanced in the left sidebar, and click Privacy & security.
    • Under Privacy and security, click Content settings.
    • Click Cookies.
    • At the top, turn off Allow sites to save and read cookie data (recommended).
  • The Cookies We Set

    • Account related cookies

      If you create an account with us through elegro or any related services operated by Niko Technologies OU, then we will use cookies for the management of the sign up process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

    • Login related cookies

      We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

    • Orders processing related cookies

      elegro offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

    • Forms related cookies

      When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

    • Site preferences cookies

      In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

  • Third Party Cookies

    In some special cases we also use cookies provided by trusted third parties. The usage of these cookies data is based on our legitimate interests to optimize our web presence and improve its reach, usability and content and thereby ultimately promote our business. The following section details which third party cookies you might encounter through this site.

    • This site uses Google Analytics which is one of the most widespread analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. We use these cookies to generate user statistics on an anonymous basis to make our website more user-friendly. Google Analytics is a web analysis service offered by Google Inc. (Google). Google uses aggregated statistical information to provide us with an understanding of how visitors are using our websites. To protect your privacy, we have configured Google Analytics to only store part of the IP-address of visitors and not share data with others. Google is only allowed to provide this information to third parties if Google has a statutory obligation to do so or to the extent that these third parties are processing the information on Google’s behalf. Google is certified with EU-US Privacy Shield and we have also concluded a data processor agreement with Google. We use the following cookies for this purpose: _gat, _ga and _gid. These cookies are stored for the maximum period of one year. For more information please visit the official Google Analytics page. For Google Analytics cookies, you can opt-out by installing the Google Analytics opt-out browser add-on.
    • Our website also uses Zopim’s cookies offered by Zendesk Inc. (Zendesk) which allow us to chat in order to provide support and directly solve our client’s requests and problems. We use the cookies _cfduid to identify Zopim users and know their preferences regarding Zopim’s use. These cookies are stored for the maximum period of one year. For more information please read Zendesk’s Privacy Policy.
    • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
    • We also use social media buttons and/or plugins on this site that allow you to connect, upon your consent, with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram, Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
  • More Information

    Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren`t sure whether you need or not it`s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. For more information, please contact: compliance@elegro.io